Customer Reviews
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Outstanding
★★★★★
Seamless implementation, and the communication with the team behind it has been outstanding. Monthly data and insights
proactively shared by Prime AI team, help us make informed decisions, and explore new possibilities.
Laura - O'Neill Website Manager
3% increase in overall sales
13% less refunds - Swimwear
11% less refunds - Jackets
6% less refunds - Pants
What other customers are saying
“
Handy tool and fantastic customer service
★★★★★
The tool allows us to offer accurate fitting information to our customers, including information based on returns to
maintain accuracy. The Prime AI team are very helpful if/when issues arise, and are quick at responding and solving
problems, as well as suggesting new ways the tool can be implemented.
Anna - Digital Director (UK)
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Efficient cooperation
★★★★★
Our cooperation with Prime AI is very successful, we are happy with the results. Also, optimisation of the tool has been
implemented after multiple feedback sessions to which Prime AI has been very open. The UX was not the best, but after
multiple feedback sessions, things got fixed.
Denis - Performance Marketing Manager (Romania)
“
Great software and amazing account management
★★★★★
PrimeAIs account management and monthly reports/ recommendations have been brilliant. We have been able to customise the
platform to suit our needs and no ask is ever too much :) PrimeAI provides great insight, not only for our marketing
team but also for our buyers and production team. We have been able to make informed, strategic business decisions since
using the software. The product is great from a user interface point of view and we have had seamless integrations.
Rosie - Head of e-commerce and brand (UK)
“
Great fit finder solution
★★★★★
Easy integration with our own systems. Options to integrate the solution in multiple steps throughout the customer
journey. Easy communication with the Prime AI team. Quality of the solution is dependent on data we share. If we fail to
share quality data with Prime AI this will reflect in the accuracy of the solution for us.
Jorn - Data Analyst in the Netherlands (Netherlands)
“
The tool increases confidencee in online purchases
★★★★★
We've been working with Prime AI for about a year now, primarily to help our online customers select the right size. As
a luxury brand, customer trust and satisfaction are very important to us and we're pleased to say we've received
feedback indicating the tool increases confidence in online purchases. From a commercial perspective, we really
appreciate the monthly reporting and the reiterative nature of our collaboration as our feedback is always welcome and
acted upon.
Christina - Brand & Partnerships Director (UK)
“
A fit solution that really works
★★★★★
As a person that is between sizes, when shopping online I always consult sizing charts and try fit recommendation tools
when offered. The results are mixed, but generally disappointing. In my first time using Prime AI I bought three items,
each were recommended at a different size and all fit perfectly. The result was particularly surprising because the two
dresses I bought were the same dress but in different color patterns, and the trousers were recommended in a size I
would never have considered. It's truly the most impressive experience I have had using a fit recommendation tool.
Sofia - Project Manager & Marketing Executive (UK)
Service Excellence
Discover the benefits of our service that make Prime AI the best choice for AI Size Finding and Visual Search.
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29% Return reduction with fit finder tools -
+15% increase to AOV with fit finder tools
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3% immediate increase in sales with Visual Search
