The acceptable use policy described in Section 2 (the "AUP") specifies guidelines for users of Prime AI services. By using Prime AI’s services, accessing our website located at you agree to the latest version of the AUP and Prime AI’s response in accordance with Section 3. Prime AI may modify the AUP at any time by posting a revised version on the Website and providing notice on the Website that the AUP has been updated. Anyone may report a violation of the AUP by following the instructions in Section 3. If you violate the AUP or authorise or help others to do so, we may suspend or terminate your use of the Prime AI services or the Website.

Effective date: 19th of January 2024.


Prime AI’s services shall not be used by any person or entity:

  1. 2.1 - in any way that violates any applicable local or international laws or regulations;
  2. 2.2 - for fraudulent purposes;
  3. 2.3 - for the purpose of exploiting, harming, or attempting to exploit or harm minors in any way, including by uploading inappropriate content or exposing them to it;
  4. 2.4 - to store, publish, display, or transmit explicit, inappropriate defamatory, infringing, libelous, harassing, abusive, threatening or otherwise unlawful or tortious material;
  5. 2.5 - to store, publish, display or transmit material in violation of third-party privacy rights;
  6. 2.6 - to send unsolicited messages or postings, including bulk upload images or commercial advertising, informational announcements and "spam";
  7. 2.7 - to compromise or attempt to compromise the security of any Prime AI or third-party network, system, server, or account;
  8. 2.8 - to impersonate or attempt to impersonate Prime AI, Prime AI’s personnel, another subscriber or user, or any other person or entity; or
  9. 2.9 - in any way that restricts or inhibits anyone's use or enjoyment of Prime AI’s services or which, as determined by Prime AI, may harm Prime AI or users of Prime AI services or expose them to liability.


As a Software as a service provider that hosts subscribers’ content, storage and removal of hosted content by Prime AI’s services occurs automatically based on the actions of our subscribers. Reports of a violation of the AUP described in Section 2 by our subscribers’ content that are directed to Prime AI should:

  1. Contact us
  2. Identify the exact content hosted, referenced or linked by Prime AI that violates the AUP;
  3. Document your efforts to contact the subscriber directly; and
  4. Provide an email address to permit our subscriber or Prime AI to contact you.

Prime AI will promptly forward this report to the applicable subscriber. Prime AI reserves the right to investigate any violation of the AUP or misuse of the Prime AI services or Website. Prime AI may suspend or terminate a subscriber’s account or remove or disable access to any content that violates the AUP or any other agreement with a subscriber for use of the Prime AI services or the Website.